Installing and Setting Up an IPTV Player

GWN TV works with compatible IPTV players that support Xtream Codes or a similar login method. This guide explains the general setup process without depending on one specific player.

Before You Begin

Make sure you have:

• A compatible streaming device, television, phone, tablet, or computer
• A working internet connection
• An IPTV player installed
• Your GWN TV server address
• Your GWN TV username
• Your GWN TV password

Step 1: Install an IPTV Player

Install a compatible IPTV player from the app store, software source, or installation method supported by your device.

Once installation is complete, open the player.

Step 2: Choose the Correct Login Type

When adding your GWN TV service, look for one of the following options:

• Xtream Codes
• Xtream Codes API
• Login with Username and Password

If your player offers several setup methods, use the Xtream Codes-style login unless GWN TV Support tells you otherwise.

Step 3: Enter Your GWN TV Details

Enter:

Server Address:
Enter the server address exactly as provided.

Username:
Enter your GWN TV username exactly as provided.

Password:
Enter your GWN TV password exactly as provided.

If the player asks for a service name, playlist name, or profile name, you can use:

GWN TV

Step 4: Connect and Let the Player Load

Select the option to connect, log in, add the service, or save the profile.

The player may need some time to load:

• Live TV channels
• Channel groups
• TV guide information
• Movies and series, if included with your service

Allow the player to finish loading before assuming the setup has failed.

If the Login Fails

If the player says the login is invalid or cannot connect:

1. Check the server address carefully.
2. Check the username carefully.
3. Check the password carefully.
4. Make sure there are no extra spaces before or after any field.
5. Remember that usernames and passwords are case-sensitive.
6. Force close the player.
7. Wait 10 seconds.
8. Open the player again and try once more.

How to Force Close the Player

Simply backing out of the player or returning to the home screen may leave it running in the background.

Use your device's app settings or recent-app controls to fully stop the player.

1. Force close the IPTV player.
2. Wait 10 seconds.
3. Open the player again.
4. Try the login or setup again.

If Channels Load but Will Not Play

If the player accepts your login but channels do not play:

1. Try two or three different channels.
2. Force close the player.
3. Wait 10 seconds.
4. Open the player and try again.
5. If necessary, restart the streaming device.
6. If unplugging the device, leave it unplugged for at least 30 seconds before reconnecting it.

If the problem affects all channels, see the Common Playback Problems guide.

If the App Store Does Not Have Your Preferred Player

Some devices do not offer every IPTV player in their built-in app store.

If your preferred player is unavailable:

• Check whether the developer provides an official installation method for your device.
• Use another compatible IPTV player if necessary.
• Contact GWN TV Support if you are unsure which type of player your device supports.

Moving Your Account to Another Device

You can normally add your GWN TV account to another compatible device, but your simultaneous connection limit still applies.

1. Stop playback on the old device.
2. Force close the IPTV player on the old device.
3. Set up the GWN TV account on the new device.
4. Start playback and test a few channels.

Before Contacting Support

Please have the following information ready:

• The device you are using
• The IPTV player you are using
• The player version, if known
• Whether the player accepts your login
• Whether channels load
• Whether channels play
• Any error message displayed by the player
• Whether you force closed the player and tried again